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Privacy & Cookie Policy

At T.H Wiggans Ironmongery Ltd we are committed to ensuring that your privacy is protected, when placing an order online, we only gather the information that is required to make this a great shopping experience. We are committed that your privacy is protected.

If you have any questions, please contact us.

Email Address:

Tel: 01539 727188


Our Address:

T.H Wiggans Ironmongery Ltd

Unit 10 Lake District Business Park

Mint Bridge Road

Kendal, Cumbria

LA9 6NH.


Company Ref:

VAT Reg No.

This policy will explain what information we store of your details, how we process, collect, manage and store those details. If you do not wish to provide this information we may not be able to complete our sale with you.

The information we hold

  • Your contact names

  • Company address (if added)

  • Billing and delivery address

  • Contact numbers

  • Contact e-mail address

  • History of purchase

  • Invoice information

  • We may hold information on the type of device you have used to access our website, your IP address, web browser

  • We may hold data on how you responded to UK marketing campaigns and what links you may have followed to find our site.

  • We will hold information about our transactions for accounts




What we do with the information

  • We use this information to ensure we offer the best service.

  • Contact you with any queries and issues you may have

  • Take payment from you or refund your account

  • E-mail marketing with you

  • Online advertising with you




Sharing your DATA

  • Our chosen carrier partner will require your Name, Address and contact details to arrange the delivery.

  • Our payment authorisation provider is a third-party company. This application is to process your card details on a separate encrypted secure website that we don’t have access to. Data is stored against all transactions through Worldpay. Card details are not stored.

  • We will not sell your data to 3rd parties


Keeping you informed about our products and services

If you have opted to receive marketing information, we may contact you via post, e-mail or other social media. If you ask us not to we will not send you marketing messages. You can opt out of receiving marketing messages from us at any time. Please contact us by e-mail


We are committed to ensuring your information is secure. To prevent unauthorised access, we have put in place robust physical, electronic and managerial procedures to safeguard the information we collect.

We use industry-leading secure server technology that implements Secure Socket Layering (SSL) to protect your details which is the industry standard for encryption and enables millions of secure online transactions.

We cannot access the payment details you provide. We use Worldpay as a 3rd party secure payment gateway, which means we never have access to your payment details.


Links from our Site

Our website does contain links to other websites

Please note that we only have control of our own site.  If you provide information to another website, we are not responsible for its privacy


GDPR Compliance

All information’s that we collect will be dealt with securely by the General Data Protection Regulations (EU 2016/679) and is for the administration of the sale and marketing of goods by T.H Wiggans Ironmongery Ltd

  • - Consent – The individual has given T.H Wiggans Ironmongery Ltd consent to process their personal data.

  • - Contract – The processing is necessary for a contract that T.H Wiggans Ironmongery Ltd has with the individual.

  • - Protection – It is T.H Wiggans Ironmongery Ltd legal obligation to protect the individual’s data


What rights do you have to your data?

  • - You can request to receive an exported file of the data we hold about you

  • - You can request that we erase any personal data that we hold (this doesn’t include any data we are obliged to keep for administrative, legal or security purposes)

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